Serve the asset

Know every unit on every property before you roll a truck

Keep equipment records attached to customer properties — make, model, serial, install date, and service history — so diagnosis starts before arrival.

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Equipment records tied to customer properties with service history

On the record

Units live under the property they serve

Make, model, serial, and install date attached to the customer and location.

Customer record showing properties, work history, quotes, invoices, and communication context

History that helps

Every visit adds to the unit’s story

Service history accumulates automatically as jobs complete against the asset.

Job record with visit details, line items, technician assignment, and closeout requirements

In the field

Technicians see the unit before they open the panel

Asset context rides along in the mobile workspace — no calls back to the office.

Technician mobile job view with status flow, forms, photos, and payment collection

Capability

What the workflow includes

  • Equipment records tied to customers and properties
  • Make, model, serial, and install details at a glance
  • Service history connected to jobs and visits
  • Safety profiles and required checks for regulated work

How it moves

One path, four handoffs

  1. 01

    Register

    Capture the unit during the first visit.

  2. 02

    Reference

    See asset history when the next call comes in.

  3. 03

    Service

    Attach the visit record to the unit automatically.

  4. 04

    Plan

    Spot aging units and maintenance opportunities.

One connected system

It doesn’t work alone

Equipment tracking shares records with client crm, jobs, field operations and the rest of the platform — one login, one customer record, one operating loop.

Put equipment tracking inside the same operating loop.

Start with the core workflow today, then add operational depth as your crew grows.